We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax

Email:

If you’re experiencing a problem with one of our products or have any question when using our products or services, please email us.

Our objective is to help you raise, train and nurture your dog in a healthy and positive manner. Our products and services compliment this goal and is one we hope you share. If at any time you have any questions, problems or concerns, or if you just need some advice please do not hesitate to call us.

John's Natural Dog Training Company Phone:877-447-8597 Fax: 760-746-1558 Business Hours: Monday - Sunday 8:00 am - 7:00 pm PST If you need information about training or services, are canceling or re-scheduling an appointment, or just need to speak to John, Denelle or Jessica, Please call 877-447-8597. For customer support or assistance: support@johnknowsdogs.com We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. www.johnknowsdogs.com customers may also use our toll free telephone support center to contact a Customer Care Team Representative during regular business hours:

We want to be responsive to your questions or issues. Please help us by filling out the necessary information in the areas below. If you have attended any of our classes, or have completed In-Home Private Training, we would very much appreciate your comments and feedback. (If you need information on training, please include a daytime phone number so John can contact you)

Telephone:

Toll-Free Customer Care Center

1-877-447-8597
7 Days a Week - 8:00am to 7:00pm (PST)

Federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-760-746-1558